Video appointments with our usual vets from the comfort of your home!

The video consultation will help us assess if your pet needs to be seen in the practice

With full access to your pet’s clinical history, our vets know your pets and under the amended RCVS prescribing guidelines during this lockdown, we can prescribe medication for many conditions after a thorough “virtual” check up of your pet.

All you need is an internet connection and a smart phone or tablet with a camera!

How to get the most out of your video consultation?

• Choose a well-lit, quiet room with few distractions for the call.
• Dogs should be on a lead, cats in a carrier.
• A phone or tablet (rather than a computer) is easiest to use as it will enable you to move about and focus on the areas asked for by the vet.
• Check your Wifi is on (!) and you are logged on at least 5 minutes before your appointment time

Please let us know if you are going to be late for the appointment at least 2 hours before so we can try to accommodate.