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Wrexham

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Main Road
Rhosrobin
Wrexham
LL11 4RL

tel: 01978 311 881

Penyffordd

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27 Hawarden Road
Penyffordd

CH4 0JD

tel: 01244 543 211

Shotton

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97 Chester Rd East
Shotton
Deeside
CH5 1QB

tel: 01244 830 065

Farm

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Main Road
Rhosrobin
Wrexham
LL11 4RL

tel: 01978 311 444

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Digital Vets

Video appointments with our usual vets from the comfort of your home!

With full access to your pet’s clinical history, our vets know your pets and under the amended RCVS prescribing guidelines during this lockdown, we can prescribe medication for many conditions after a thorough “virtual” check up of your pet.  All you need is an internet connection and a smart phone or tablet with a camera!

Just give us a call at the practice and we will send you out a booking link on email.

Once you get your booking link, You click through on the link and register your pet for a video call, choosing a time slot that suits you. Video consultations last approx. 15 minutes and cost £20.  If after the consult, the vet advises your pet does need to be seen in practice, we will credit this against the usual consultation fee.

So, if you are stuck home worried about your pet, why not give it a try?!  We want to keep as many pets safe and well as we can during this period and make it as worry free as possible for all.

Hints and tips for video consults:

  • Choose a well-lit, quiet room with few distractions for the call.
  • Dogs should be on a lead, cats in a carrier.
  • A phone or tablet (rather than a computer) is easiest to use as it will enable you to move about and focus on the areas asked for by the vet.
  • Check your Wifi is on (!) and you are logged on at least 5 minutes before your appointment time

Please let us know if you are going to be late for the appointment at least 2 hours before so we can try to accommodate.

Below is a video to help you get online and talking to one of our vets.

Alternatively you can use this .pdf guide, just click the following link – VetHelpDirect – Client User Guide

Call us now!

“Best vets in Wrexham. Always helpful and nothing is too much trouble. Friendly staff that go out of their way to not only care for your pet, but also to keep the pets carer fully informed every step of the way. They have always looked after and treated my 2 yorkies Lulu and Pebbles amazingly, they saved Lulu’s life, words can never describe how grateful I am to them. I Would recommend this veterinary practice to everyone and anyone.”

Sha Parry

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Daleside Vets
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