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tel: 01978 311 881
tel: 01244 543 211
tel: 01244 830 065
tel: 01978 311 444
We are putting a huge amount of time and effort into planning contingencies to ensure we can continue to provide you with the best possible service in these troubling times while maintaining the safety of our practice team.
Many of our team will be spending more time working from home to reduce direct contact with others. So if you need any veterinary medicines please can you contact us by phone before 12pm, to enable us to prepare your order ready for you to collect it later that afternoon from the secure collection box outside the practice. This minimises the time you will need to spend at the surgery, and reduces direct contact with the team.
The delivery service will be continuing, but can we ask that you phone us before 12pm the day before to enable us to prepare your order and get it delivered to you. If you, any members of your household, or any workers on farm have Coronavirus symptoms or are in isolation, please ensure you don’t come into the practice. Also please contact us to let us know before any visit on farm (including drug deliveries), so we can find a way to minimize the risk to the vets out on farm.
As you can appreciate, if at some point isolation regulations or government advice limits the number of vets available at the practice, we may need to postponed certain routine or non urgent work to be able to prioritise urgent visits. In this situation we will discuss this with you as soon as possible.
We are an independent local business with the most dedicated team, doing our best to continue to do the job we love in extremely difficult circumstances.
“Since moving to Daleside I have been extremely happy with the service from the farm team. They are a very skilled and knowledgeable team of vets, and we always feel valued as clients.”Mark Shepherd, Oaks Farm