Wow!  What another busy year!!

It’s been great to see you all back in the building in person and finally able to see all your faces 😊.  Despite all the ups and downs (the veterinary profession has been hit by recruitment and sickness issues just like everyone else, unfortunately) we are so proud that we have been able to treat over 10,000 pets across our 3 sites this year!! Our dedicated staff have worked their socks off and we really do appreciate everyone’s patience and understanding when we have had to change appointment times or delay routine work to try and fit you all in.

We are finally back on track with the backlog of work from the COVID lockdowns and have managed to host some client evenings, both virtually (Arthritis Awareness with social media star Cat The Vet) and in person where we held a client evening in the Holiday Inn in Chester on Noise Phobias.  We have also relaunched many of our preventive health nurse clinics in practice – Puppy & Kitten Health Clubs, Chub Club and Mobility Club are all free to those who need them and we hope provide valuable support to clients and pets alike.  Keep an eye on our socials as we look to launce OAP club early in 2023 and firework/noise desensitisation sessions too.

For many years our Penyfford branch has been getting busier, and with planning permission for our long awaited extension finally granted this summer we will be looking to start building works in early 2023. This will provide 2 additional consulting rooms, another surgical theatre, xray facilities and separate cat and dog wards.  Our lovely builders are aiming to work around us so as to impact our workflow as little as possible but please bear with us!

As we move forward into 2023, we are aware there are many pressures on us all – pet owners and staff alike.  We will continue to do our best for you and your pets and will always try to find cost effective treatment solutions when money gets tight.  Don’t be afraid to ask if you are struggling – our vets are experienced in modifying treatment plans to budgets as we are aware not all pets are insured.  Again, unlike big corporate business we want to offer a personal service and would prefer that pets get some treatment than none.  There are rules we must follow in respect of long term conditions and medication checks but again we will work with you where we can to help minimise the expense.  We will aim to keep any prices rises as affordable as possible but unfortunately rising energy bills (we have to keep our wards and theatres warm for sick pets!) and inflation will hit us hard too.

So here’s to a very Happy Christmas to you all and a great 2023 – as ever we hope your pets stay fit and well so you don’t need to see us too often!  Our festive opening times are below and we are here if you need us  – we are always pleased to see your pets to have a quick cuddle or face lick to brighten our day